Sunday, October 21, 2012

Free mobile termination: anticipating change!

A small detail in the General Conditions of Sale Free Mobile, but one chapter of relevance to the user. In the event of termination of the Freebox subscription, surprises can be rendezvous. Since its launch in January 2012, offers Free Mobile has not changed one iota: it always breaks down into two subscriptions, one for 2 € a month for 60 minutes of calls and 60 SMS per month and the other at € 19.99 (unlimited calls 3GB data, SMS / MMS messages, unlimited access FreeWiFi). Customers Free ISP side, have a second advantage, because their formula is proposed € 2 charge, and the second, € 15.99. It is possible in this case to offer a subscription to a close ... if the client retains the Freebox. This may seem obvious, but in the case of removal, to mention only the most common example, some may grumble. Small operator tariff lines that we do not usually consult have enough attention, really mention the "Offer valid for subscribers with a Freebox subscription. Reduction 4 € [2 € 2 € package] is valid for a single line Mobile Free. Following termination of the subscription package Freebox, loss of profit reduction. " A little more annoying, the situation raised by our colleagues FrenchiPhone. As part of a multi-subscription (ie when several major subscription packages, particularly useful in the case of families where one person pays the bill), things get complicated: when the termination of the main contract, secondary lines are also deleted. So be careful when modifying, tell your loved ones to be able to react accordingly, or by switching their contract in their own name, or by asking them to change RIO operator.